Customer Testimonials

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DealerRater Jun 30, 2021

John Goins and Juan Gonzales were extremely helpful and great to work with when I went to test drive a new jeep thank you very much

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DealerRater Apr 21, 2021

K.C. Gardner provided me with the best experience I've ever had when dealing with a car salesman. My experience purchasing a Jeep from him was very pleasant and straight forward, with none of the "pushing". I went in knowing exactly what I wanted... K.C. was an excellent listener & communicator. If he was the 1st and only person I dealt with, I would be rating them 5 stars. I had many hoops to jump through to finally get my new Jeep ordered in March 2021. I first stepped into this dealership to purchase one back in June 2020, ...

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DealerRater Mar 20, 2021

Had a great experience with buying a car today at Mac Haik thanks largely to John Goins. John was awesome! He’s super knowledgeable and friendly. I really appreciate the phenomenal customer service he provided.

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DealerRater Aug 17, 2020

Came from another jeep dealership who was not willing to negotiate or work with me at all. I met Asmir when I pulled in. He was not pushy and did not pressure me at all. I told him what I wanted and he immediately went to work for me. There were no games or a lot of back and forth. Overall it was a very pleasant experience. I'd like to thank Asmir for his professionalism and for treating me like a customer and not a number.

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DealerRater Feb 27, 2020

Hey Lance Wireman was very helpful. Showed me autos in my price range and was very courteous and helpful. I would highly recommend him and Mac Haik Dodge in Georgetown. Thanks! Jack

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DealerRater Feb 7, 2020

Very friendly, I entered the main building and was looking for pre own vehicle. Instead of sending me off with a direction to go, the gentleman that greeted us escorted us to the proper building. There we met Chris who would handle our business. I had been shopping pickup trucks online and was finding the best deals went super fast, so fast that Mac Haik had a truck in my price range with no pics so I took the gamble it wasn't beat up and went in search. The truck was still very new to Mac Haik so some ...

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DealerRater Jan 31, 2020

I have to say that I was very impressed by the way the company made the deal working smoothly. Everyone has a friendly attitude and Robert C. demonstrates a good knowledge of everything. Thank you. Mariana Olteanu

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DealerRater Dec 28, 2019

Brian R. went the extra customer service mile on a recent visit to Mac Haik service department. I was having difficulty trying to download a software update received from FCA for my Uconnect system. The update was necessary to bring my Ram 1500 GPS software current and to ensure the proper function of my navigation system. After trying to do the download myself, I drove out to the Mac Haik Dealership for help. The minute I drove in to the service department line, Brian came out to greet me and ask what he could do to help me. I told him ...

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DealerRater Dec 16, 2019

We love this dealership. Great customer service and customer care. Great selection of vehicles. Affordable service plans as well. We wouldn't go anywhere else!

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DealerRater Oct 23, 2019

Looked at a car a ram with Glenn Harris to see about getting for my grandson for graduation I will get back with him as soon as it’s closer to time it was a great experience the dealership was wonderful and Glenn was a big help

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DealerRater Nov 25, 2018

Mr. Arguilar was a amazing sales men and very polite and professional . Christopher made the experience at Mac Heik pleasent and easy. I would return again.

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DealerRater Aug 17, 2015

I purchased my vehical from Mac Haik with a big smile on my face. Sales were not pushy nor dis-respectful, they were just all great. Negotiation quick and I faired on the better half, I would recomment for a excellent car buying experience go to Mac Haik and get a new/used car.

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DealerRater Oct 1, 2012

My husband and I were looking for a truck to pull a fifth wheel with. We did our research on trucks and knew a Dodge was right for us. We found great inventory with Mac Haik Georgetown and went in for a test drive. We worked with James White and he was immediately friendly and helpful. He answered all of our questions and was very knowledgeable of the 3500. We also had help from Jose Martinez who was willing to work with us and ended up making us a great deal. Everything ran really smoothly and everyone from the finance dept (...

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DealerRater Sep 12, 2012

Absolutely one of the best car buying experience if not the best I've ever had. My Internet Relations contact John Dotson introduced my salesman, Matt Fasthorse , whom was very patience & showed me a couple of Jeeps in order to let me get exactly what I was looking for. The negotiation process was smooth, thanks to General Sales Manager Chris Carstens. The finance piece was excellent as well thanks to Pierce Brown. I recommend buying from this dealership!! I strongly recommend you ask for Matt. Be surprised to meet a very polite, courteous young man who is eager to ...

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DealerRater Oct 15, 2011

I didn't buy a car here, but I will when I get ready to make my decision. I told them up front that I wasn't buying a car that day, and they treated me just as well if not better than if I had a check in my hand. I was looking at the new Jeep Grand Cherokee and my sales person, Kayla, seemed to know just about everything there was to know about them. I was rather impressed. She was like a talking brochure and very nice. On my way out the manager, Mike (?), introduced himself and ...

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